Sr Product Manager

Enthusiastic about building impactful products across sectors (fintech, telecoms and media)
8 years experience spanning B2B and B2C

Aug 2022 - Present

  • Reporting to CEO and COO, responsible for defining the product strategy for Newsflare presented at board level.

  • Leading two growth squads, spanning the buyer and filmer propositions.

    • Buyer Growth Squad : Delivered the “Newsflare Video Recommendation Engine” leading to a 80% improvement in buyer engagement. 

    • Filmer Growth Squad : Developed the Newsflare Filmer iOS & Android applications, generating a 25% increase in uploads and a 55% increase in repeat uploads.

  • Responsible for the creation of Newsflare Labs (internal), which delivered proof of concept ChatGTP inspired AI Chat web app for buyers to “conversationally” find video.

  • Improved upload success rate from 60% to 85%, with ux optimizations and gamification of the filmer experience.

  • Lead and directed The procurement Project  of a customer engagement platform (Intercom). leading to 15% improvement in support query resolution time and +15 NPS score.

  • Established company wide prioritisation framework (ICE scoring)  that improved organisational visibility.

Product Manager (Growth PM)

Dec 2018 - Aug 2022

Aug 2017 - Dec 2018

  • Led two squad's reporting to the CEO, culminating in Umony Mobile Compliant Capture and the Umony Recording Portal used by over 5,000 traders and individuals in controlled functions at 15 tier one banks in the UK and EEA.

  • Develop data driven market analysis that aligned business OKR’s, identifying strategic positioning in the compliance market for acquisition.

  • Activated indirect sales channels with Bloomberg and Smarsh generating 200k in revenue per year

  • Developed gray papers on the solution space for compliance products as part of an outbound marketing strategy, leading to 13 direct sales opportunities delivering 45k in revenue.

  • Pursued business development opportunities in the Middle East( Abu Dhabi). Attendee of ICA International Compliance Association MENA June 2022)

Product Manager (Core PM)

Product Manager

July 2015 - Aug 2017

  • Responsible for the end to end delivery of the O2 Mobile Recording platform, requirements gathering, wireframes user story mapping and GTM.

  • Drove the adoption of Pendo and Google Analytics for identification of key pain points.

  • Responsible for establishing cross organisation alignment, risk mitigation and adherence to SLA’s with a 99.5% service uptime (product rollout execution against the ITIL framework). 

  • Development and roll out of go to market strategy across marketing and direct sales business units.

  • Successfully migrated five tier 1 banks to O2 mobile recording with 100% service continuity, Delivering an estate of over 12,000 recorded numbers (voice and SMS).

  • Attendant of mobile world Congress in Barcelona 2017/18/19

  • Responsible for development and go to market of O2 just call me conferencing growing a user base from 0 to 2500 subs (worth 150,000 in revenue per year)

  • Developed wireframes and user stories for implementation of iOS, Android  and Windows phone applications.

  • Wrote and drove the business case for ”All hands”, conferencing mode allowing for calls of up to 5,000 participants.

  • Secured contracts with TFL and the Royal Bank of Canada for all hands conferencing comma replacing the incumbent solution (BT). 

Sr Product Manager (Growth PM)

Always investigating new ideas, experimenting with :

  • Blockchain (Layer 1 protocols)

  • LLM’s

  • Statistical probability and hidden states (HMM’s)

Get in Touch

Im always keen to hear form people, answer questions, meet up